Case Studies - introduction

In this section, there are six very diverse stories about patient experiences, all of which raise important issues about quality of care and effectiveness of communications. They are all based on real-life experiences told to the author. The exact factual accuracy of medical detail has not been verified, but the dilemmas and problems are authentic, and raise important and interesting issues – particularly with regard to the ways in which things can go wrong and patients can be unnecessarily distressed.

You may find them useful for discussion among colleagues or for reflection and analysis on your own.

You can post your thoughts and ideas on the forum associated with this book at http://www.brucehugman.com/.